Skip to Content

Fraud Awareness

Are you prepared to handle a case of fraud or identity theft? There are scammers out there who will do whatever they can to steal your identity and access your funds.  Protect yourself by learning how to recognize when a scammer is contacting you. 

Common Scams

Medicare and IRS Phone Scams:

This scam involves a caller pretending to work for Medicare, the IRS, or any other government agency. The caller will say they need to verify your bank account number to provide additional benefits or demand a payment. They will make it sound urgent, but no federal agency will ever contact you for your bank account information.

Phishing and Vishing Scams:

You may be advised to call a customer service number or visit a webpage that will request your bank or credit card account information.  If you believe that a financial institution needs information from you, contact them directly with their phone number.

Charity Scams:
This scam will often happen after major natural disasters, and involves the scammer requesting donations for fake charities.  Never make donations over the phone.  No charity will run a phone-only fundraiser, so ask the caller to send you more information. 

Fraud Assistance Resources 

Ohio Attorney General’s Complaint hotline: -1-800-282-0515

Robocall information – To report robocalls Text “Robo” to 888111 or go to

Free Annual Credit Report: or 887-322-8228

The Federal Trade Commission (FTC)
A non-investigative federal agency that collects information about on-going scams. 

FTC Consumer Response Center

FTC Identity Theft Hotline

Identity Theft

Consumer Financial Protection Bureau
1-855-411-2372 or

Resources for older adults:
Fraud prevention resources:
Money Smart for Older Adults:

FBI's Internet Crime Complaint Center
To report internet fraud, file a complaint, or read the latest warnings.

U.S. Postal Inspection Service
To report ID theft that involves the U.S. mail.


Social Security Administration Fraud Hotline

To report a theft or fraudulent use of your Social Security Number


Romance Scams
Dating or Defrauding? Protect Yourself Against Romance Scams With Help From the Government (

Tips to avoid fraud

  • Don't give out your personal information
  • Never share bank account information or credit card numbers
  • Federal agencies, like the IRS, will never ask for payment over the phone
  • Call your local law enforcement if someone is threatening or harassing you